Privacy Policy

Overview

At dg444, we take the privacy of our players seriously. This Privacy Policy describes in plain terms what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your data. By registering an account or continuing to use the dg444 website, you confirm that you have read and understood this policy.

dg444 is an online gaming platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We process player data responsibly and take commercially reasonable steps to ensure your information remains secure and is used only for legitimate purposes connected to the operation of our platform.

Information We Collect

We collect information in three main ways: information you provide directly to us, information we collect automatically, and information from third-party sources. Below is a breakdown of each category.

Information You Provide Directly

• Full name, date of birth, email address, and mobile phone number (required for account registration).
• Residential address and city within Bangladesh, used to verify your location and ensure compliance with applicable rules.
• National ID number or passport number for identity verification (KYC) purposes.
• Payment account details such as bKash wallet number, Nagad account number, Rocket number, or Upay credentials used for deposit and withdrawal transactions.

Information We Collect Automatically

• Device information including device type, operating system version, browser type, and unique device identifiers.
• IP address and approximate geographic location derived from your network connection.
• Gameplay data including session duration, game history, bet amounts, win/loss records, and platform interaction logs.

Information From Third Parties

• Verification data from identity check providers used to confirm the authenticity of your submitted documents.
• Transaction confirmation data from mobile financial service providers such as bKash, Nagad, and Rocket.
• Fraud and risk screening information from third-party compliance tools used to protect the integrity of our platform.

How We Use Your Information

dg444 uses the personal information we hold about you only for the following specific, legitimate purposes:

• To register and maintain your player account, including verifying your identity and age (players must be 21 years or older).
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• To provide, personalize, and improve the gaming experience on dg444, including cricket betting, live casino, slots, and crash games.
• To communicate with you about account updates, promotions, security alerts, and platform news via email or SMS.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• To fulfill our responsible gaming obligations, including monitoring for signs of problem gambling and enforcing self-exclusion requests.

Sharing of Your Information

dg444 does not sell your personal data. We may, however, share your information with carefully selected third parties in the following circumstances:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay) for the purpose of completing deposit and withdrawal transactions.
• Identity verification and KYC service providers who assist in confirming the authenticity of player-submitted documents.
• Fraud prevention and risk management partners who help maintain the security and integrity of the dg444 platform.
• Law enforcement, regulatory authorities, or courts where we are required to disclose information by law or to protect the rights, property, or safety of dg444, its users, or the public.

Any third party that receives your data is contractually bound to handle it in accordance with applicable data protection standards and to use it solely for the purpose for which it was shared.

Cookies and Tracking Technologies

dg444 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, keep you logged in securely, and understand how players navigate the site so we can improve the experience.

We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality. By continuing to use dg444, you consent to our use of cookies as described in this policy.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this Privacy Policy. Specifically, transaction records and identity verification data may be retained for a minimum period required to comply with anti-money laundering obligations and other applicable regulations.

When data is no longer required for its original purpose and no legal retention obligation applies, we will securely delete or anonymize it in a manner that prevents reconstruction of your personal information.

Security of Your Data

dg444 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that restrict data access to authorized personnel only, regular security assessments of our platform infrastructure, and secure storage practices for sensitive data such as passwords and payment information.

Despite these measures, no system is entirely immune to security risks. We encourage you to use a strong, unique password for your dg444 account, to keep your bKash and Nagad credentials private, and to contact our support team immediately if you suspect unauthorized activity on your account.

Your Rights Over Your Data

As a user of dg444, you hold the following rights in relation to the personal information we hold about you. To exercise any of these rights, please contact us at the email address shown at the bottom of this page.

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any personal information we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: You may request that we delete your personal data, subject to any overriding legal obligations that require us to retain it.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, and we will honor that objection promptly.

We will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request to protect against unauthorized disclosure.

Third-Party Services and Links

The dg444 platform integrates with third-party services including game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming), payment service providers (bKash, Nagad, Rocket), and security and analytics tools. Each of these third parties operates under its own privacy policy, and dg444 is not responsible for the data practices of these providers beyond the contractual obligations we place on them.

We do not include external links to third-party websites on the dg444 platform. If you choose to access any third-party service directly (for example, your bKash mobile app), that access is governed by that third party's terms and privacy policy, not ours.

Children's Privacy

dg444 is strictly an adult platform. We do not knowingly collect personal information from any individual under the age of 21. Our platform is designed for and marketed exclusively to adults aged 21 and above in Bangladesh. Age verification is a mandatory step during account registration, and any account found to belong to a person under 21 will be immediately suspended and any funds held will be processed in accordance with our Terms and Conditions.

Changes to This Privacy Policy

dg444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify active users via email or an in-platform notification.

Your continued use of the dg444 platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dg444 handles your personal data, our support team is available to assist you. Please reach out to us by email — we aim to respond to all privacy-related enquiries within 5 business days.